Frequently Asked Questions

Below are answers to some of the most-asked questions we recieve.

If you do not find the answer you are seeking below, please do not hesitate to call the clinic directly at 704-292-7729.

What to do when you find an animal ?

Report found animal to Union County Animal Services with a picture and location the animal was found it. You can email them at lostandfoundpets@unioncountync.gov. Take animal to have it scanned for a microchip. You can do this at any vet’s office free of charge or even at the Animal Shelter. Post pictures and location found in on the Lost and Found Pets pages on Facebook and post on Nextdoor as well. Make flyers and hang in the area. If you can not hold onto the animal reach out to local rescues or take the animal to Union County Animal Services located at 3340 Presson Rd, Monroe, NC 28112 where a 72hr stray hold will be done giving owners time to find their pet.

Can I surrender my pet with HSUC?

We don’t always have the ability to take in all owner surrenders as we are not a shelter, and our animals are in foster homes. If you are looking to surrender your pet, please email us at hsucinfo@gmail.com with pictures of your pet and a write up of everything we should know about your pet. In the event we can’t take your pet, please reach out to other local rescues to see if they have room and can help.

I'd like to drop off donations.

You can drop off anytime to 4015 Waxhaw Hwy, Monroe 28112. Outback by the garage we have a 3-sided donation shed. You can place items there and the staff will put it away. We accept dog/puppy/cat/kitten food, wet and dry. Open bags are also accepted. Currently we do not need towels, blankets, pillows or comforters. Under our “Ways to help” tab go to donate where are Amazon wish list is or click on “Drop-off donations” for a list of items we need. Thank you for thinking of us!

I'd like to adopt or foster an animal!

If you are interested in adopting or fostering an animal, please fill out the Adoption or Foster application located under the “Adopt” tab. Please allow 3-5 business days for the application to be approved. Once approved you will hear from our Adoption/Foster team by either email or phone.

I'd like to Volunteer!

Interested in volunteering with our organization? Please fill out the Volunteer application located under the “Ways to Help” tab and you will be contacted by our volunteer coordinator.